Payment Terms

    •    Payment is due in full upon completion of service, unless otherwise specified in writing.

    •    For installation projects, a 50% deposit is required prior to scheduling, with the balance          

due immediately upon completion.

    •    Invoices not paid on time may be subject to late fees as allowed by law.

Ownership of Equipment & Materials

    •    All equipment, parts, and materials provided by [Rev's Mechanical LLC] remain the property of the company until paid for in full.

    •    If payment is refused or not received, [Rev's Mechanical LLC] reserves the right to remove/repo company-supplied equipment or materials, subject to applicable laws.

Warranties

    •    Service and repair work does not include a labor warranty; however, parts are covered in accordance with the manufacturer’s warranty.

    •    Installation work includes a 1-year warranty on labor and parts.

    •    Customers enrolled in our Priority Club receive an extended labor and parts warranty of 2 years or more (depending).

    •    Parts are covered only by the manufacturer’s warranty; [Rev's Mechanical LLC] does not extend or modify manufacturer warranties.

Warranty Exclusions

    •    Warranties do not cover misuse, neglect, lack of maintenance, acts of nature, or work altered by others after completion.

Scope of Work

    •    Work is limited to the services described in the invoice/estimate. Additional work requested outside the scope will be billed separately.

    •    [Rev's Mechanical LLC] is not responsible for pre-existing issues, code violations, or unforeseen conditions discovered during service.

Liability

    •    [Rev's Mechanical LLC] is insured and performs all work to industry standards.

    •    We are not responsible for damages beyond the value of the invoice, except as required by law.

    •    The customer is responsible for providing safe access to the work area and disclosing any hazards.

Cancellation & Scheduling

    •    Service appointments may be rescheduled with at least 24 hours’ notice.

    •    Cancellations made within 24 hours of the scheduled appointment will be subject to a late cancellation fee.

    •    Deposits on installations are non-refundable once materials have been ordered.

Right to Refuse or Cancel Work

    •    [Rev's Mechanical LLC] reserves the right to refuse, stop, or cancel work if the workspace is determined to be unsafe, unsanitary, or otherwise unsuitable for service.

    •    In such cases, any deposits or payments for work not performed will be refunded, and both parties agree to terminate the agreement without further obligation.

Access to Work Area

    •    Customers must provide clear and safe access to the work area. Delays caused by blocked access, locked areas, or site conditions outside our control may result in additional charges.

Disposal of Old Equipment/Materials

    •    Standard disposal of debris and small materials is included. Large equipment or special disposal requirements may incur additional charges.

Dispute Resolution / Collection

    •    Customers agree that unpaid invoices may be subject to collection, including reasonable attorney’s fees and costs, as allowed by law.

Utilities & Shutoffs

    •    Customers are responsible for providing access to water, gas, and electricity as needed for the work. We are not responsible for utility company issues or interruptions.

Pricing & Estimates

    •    Estimates are based on information available at the time. Final invoicing may change if additional labor, materials, or unforeseen conditions are encountered.

Permits & Code Compliance

    •    [Rev's Mechanical LLC] will obtain necessary permits if included in the job scope. Work will be performed to applicable code standards. Any required upgrades not included in the estimate will be billed separately.

Customer-Supplied Parts/Equipment

    •    We do not warranty or guarantee performance of customer-supplied parts or equipment. Labor to install customer-supplied materials will be billed at standard rates.

Scheduling & Delays

    •    While every effort will be made to meet agreed timelines, [Rev's Mechanical LLC] is not responsible for delays caused by weather, supply chain issues, inspections, or conditions outside our control.

Payment Disputes

    •    Any disputes regarding invoices must be raised in writing within 7 days of receipt. Otherwise, invoices are considered accurate and payable in full.

Property Protection

    •    We will take reasonable steps to protect the customer’s property. However, we are not responsible for pre-existing damage or issues caused by normal installation or removal of equipment.

Emergency Service Rates

    •    Work performed outside of normal business hours, on weekends, or on holidays may be billed at emergency rates unless otherwise agreed in writing.

Force Majeure (Acts of God)

    •    [Rev's Mechanical LLC] is not liable for failure to perform due to circumstances beyond our control, including but not limited to natural disasters, labor strikes, or supply shortages.

 Subcontractors

    •    [Rev's Mechanical LLC] reserves the right to use qualified subcontractors when necessary. All subcontracted work will meet the same standards of quality and compliance.

Photography / Documentation

    •    We may take before/after photos or videos of our work for quality control, warranty records, or insurance purposes. Photos of customer property will not be shared publicly without permission.

Digital Communication Consent

    •    By accepting service, the customer consents to receive invoices, reminders, and updates by email, text, or other digital communication.

Returned Checks / Failed Payments

    •    A fee may be applied for returned checks, chargebacks, or failed electronic payments in accordance with state law.

Storage Fees

    •    Equipment or materials stored by [Rev's Mechanical LLC] for more than 30 days due to customer delays may be subject to storage fees.

Insurance & Indemnification

    •    [Rev's Mechanical LLC] maintains liability insurance as required by law. Customer agrees to indemnify and hold harmless [Rev's Mechanical LLC] against claims arising from unsafe site conditions, customer negligence, or misuse of equipment after installation.

Governing Law

    •    This agreement shall be governed by and interpreted under the laws of the Commonwealth of Massachusetts.

Change Orders

    •    Any changes to the agreed scope of work must be approved in writing by the customer and may result in additional charges.

Customer Responsibilities

    •    The customer is responsible for moving personal belongings, furniture, or valuables out of the work area prior to service. [Rev's Mechanical LLC] is not liable for damage to items left in the work area.

Completion & Acceptance

    •    Work is considered complete upon substantial performance of the agreed scope. Payment of the invoice constitutes acceptance of the work performed.

No Oral Modifications

    •    Agreements, warranties, or promises not included in this document or invoice are not binding unless made in writing.

Severability

    •    If any part of these terms is found unenforceable, the rest of the agreement remains valid.

Entire Agreement

    •    These terms, together with the estimate/invoice, represent the entire agreement between [Rev's Mechanical LLC] and the customer.